[9] The Munich Agreement in Sir Winston Churchill & World War II: Remembering Their Finest Hour, High School Summer Study Abroad (Hillsdale: Hillsdale College, 2008), 55. Churchill understood that most individuals and organizations were resistant to change and that for most it is easier to remain stagnant than it is to make and act on decisions. legacy churchill The use of analogies clearly and effectively communicated his points and allowed for those not familiar with the topic to gain an understanding. Through it all, he was able to maintain a cool assurance of victory and instill confidence in everyone around him. Each leader in charge of the respective agencies sat on an executive board chaired by Churchill called the Chief of Staff Committee. Careers, Implementation of progressive practice model, Pharmacists working at the top of their licenses, Privileging of pharmacists provider status, Managing consultants and possible downsizing, Not reversing your decision based on staff resistance, Clear and simple e-mails, memos, blogs, and letters, Business plans that accumulate an argument (foreshadowing) effectively, Web site construction with simple graphics, Request feedback from direct reports pharmacists and technicians, Continuing education (non-traditional PharmD, PhD, MBA), Performance standards clearly communicated to staff, Winston Churchill: Statesman of the Century, Churchill on Leadership: Executive Success in the Face of Adversity, Lessons learned from a pharmacy practice model change at an academic medical center, Only the Most Able: Moving Beyond Politics in the Selection of National Security Leaders, https://www.winstonchurchill.org/images/pdfs/for_educators/THE_SCAFFOLDING_OF_RHETORIC.pdf. Churchill wasted no energy on what Johnson calls the meannesses of life: recrimination, shifting the blame to others, malice, revenge seeking, dirty tricks, spreading rumors, harboring grudges, waging vendettas.He fought hard, won or lost and then moved on to the next challenge. Copyright 2021 International Churchill Society. We have described a few situations in which the 5 key leadership characteristics of Churchill can be applied to pharmacy leadership. Table 1 provides additional examples of the application of Churchills leadership characteristics to pharmacy practice model and professional development. official website and that any information you provide is encrypted The pharmacy leadership team took the risks to implement the change, and they also reflected on what they learned throughout the process. In conclusion, of all the qualities that Churchill displayed, perhaps the most interesting was his unexpected outbursts of humility. He had almost around the clock clerical help to capture dictation at any hour and in any location whether at his desk, his bed, or his bath. As Sir Martin Gilbert, Churchills official biographer, wrote, It was Churchills own opposition to all forms of defeatism that marked out the first six months of his war premiership and established the nature and pattern of his war leadership.4 Another example of Churchills powers of inspiration was his ability to channel his determination to the British people, and generally strengthen their resolve through enthusiastic encouragement and praise to others. Once the decision is made, you move forward without hesitation. Posts dedicated to the leadership and memory of Sir Winston Churchill. All pharmacy leaders can learn from Churchills ability to self-reflect and welcome criticism from others. Churchills service as a soldier also showcases his passion. All Rights Reserved. He relished life and created joy for others along the way. In 1931, Churchill declared in front of a large audience in Brooklyn, New York, that the great struggle of the future would be between English-speaking nations and communism.11 The Cold War would later prove his prophecy correct. Churchill constantly reflected on the decisions he made and consistently requested feedback from his subordinates. He relentlessly mastered oratory so he could rise in the political world. Few can hope to mirror Churchills achievements:he spent more than 50 years as a member of Parliament including two separate stints as Prime Minister - fought in 15 battles, was a prominent figure in the first world war and a towering leader in the second, wrote more published words than most professional writers, produced more painted canvases than most professional artists, personally constructed buildings, walls and gardens by hand and was surrounded all his life by a large and much loved family and countless friends. Best, Geoffrey. The https:// ensures that you are connecting to the Copyright 2020 Runyan Public Affairs, LLC. Directors of Pharmacy should consider application of these leadership qualities to their daily practice to enhance their patient-centered services. Churchill believed that speaking had a certain cadence. Churchill had a stutter and a lisp. The key to obtaining valuable feedback from others is to create a culture similar to one that Churchill created, which allows for the opinions of others to be expressed without negative consequences for opposing views. During the opening days of the war he said that, The British people are like the sea. He preferred using short and simple words and refrained from jargon or polysyllabic words, as he believed these words reduced clarity. He used analogies to explain difficult concepts and spoke with a consistent cadence to assure clarity. wordsonimages sualci Pharmacy leaders interact with a diverse group of individuals every day outside the department of pharmacy, and it is crucial that these interactions involve clear and effective communication. Using this analogy with specific details would help the cardiologist understand the new medication (the unknown) in relation to familiar medications (the known). He fought on the front lines of war and worked tirelessly to master strategy and logistics so that he was equipped to lead the military and a nation at war. During World War I, Churchill was appointed the First Lord of the Admiralty. The overall theme of Churchills communication style is clarity and simplicity. He later saw action in Cuba, India, Egypt, Sudan, the front lines of World War I, and even took part in one of the last British cavalry charges in history2. Yet, he steadfastly refused to take the credit. Winston Churchill is considered to be one of historys greatest leaders; without his leadership, the outcome of World War II may have been completely different. Winston Churchill possessed a passion for democratic freedom that drove him to work hard for its preservation, allowing him to be an effective statesman and leader. He shied away from individuals who were not willing to voice their opinion. quotes oxi greece oxidayfoundation greek leaders wwii Regardless of the audience, the common theme of clear and simple communication will guide the pharmacy leaders efforts in promoting pharmacy practice. This made him unpopular with other politicians of his time who were typically riskaverse because of the fear of taking a career-ending stance on an issue. [1] John B. John B. New York: Public Affairs, 2008. Save room for joy. Churchill enjoyed making decisions and the responsibility that came along with each decision. The following case scenario will demonstrate the application of Churchills 3 decision-making tenets. He was a simple and clear communicator and he was able relate to a broad range of people with various educations and intelligence levels. Churchill, Winston S. The Unwritten Alliance: Speeches 1953-1959. Only after new information arises is it appropriate to reconsider the decision that was made. Pharmacy leaders should recognize when there are opportunities for improvement within their departments and be willing to take risks if a successful outcome will enhance pharmacy practice and patient care. Churchill believed not only in having the correct structure in place, but also in having the correct people for the job. [10] John Keegan, The Second World War (New York: Penguin Books, 1989), 310. That organization took several months to perfect, but from his first days as Prime Minister and Minister of Defense he worked to establish it, and to create in the immediate ambit of 10 Downing Street an organization that would give the nation strong and effective leadership.15, This organization was comprised of different councils, executives, committees, and boards. Whether communicating to his staff or giving a speech that was broadcast across the world, Churchill utilized 4 communication principles.5. On the contrary, for most individuals it takes an effort to request feedback from subordinates. After leading his country to victory in WWII, he lost his seat as Prime Minister in the post war period, only to win it back again in 1951. Once Churchill fine tuned this system, the highest possible accumulation of professional knowledge was at his disposal.16 Churchills passion also produced innovation. Unlike most politicians of today, Churchill enjoyed making decisions. Langworth, Richard M. Churchill by Himself: The Life, Times and Opinions of Winston S. Churchill in his Own Words. This suggestion led to the production of the first tanks. Gilbert, Martin. Following Churchills thought process, you keep the central aspect (ie, needs of the department) of the situation in mind. He was a man in constant motion. As pharmacy leaders develop health-system pharmacy services, it is important for them to understand successful leadership behaviors and apply them effectively to be successful in managing the challenges of health care. When he left France in 1916, one Scotsman from under his command declared that, I believe every man in the room [at a farewell lunch] felt Winston Churchills leaving us a real personal loss. 19. When cheered at the demise of Nazi Germany, he responded, I have never accepted what many people have kindly said, namely that I inspired the nation. Hillsdale: Hillsdale College, 2008. He understood the value of these opinions and encouraged those around him to speak their minds. It is important to recognize that members within the pharmacy department have contrasting backgrounds and education levels.